REFUND POLICY

Returns:
If you’d like to return an item, a written request needs to be submitted to us within 14 days of purchase at tarunagsethi@gmail.com clearly stating your Order Number and why you wish to return the item.

To be eligible for a return, your item(s) must be unused and in the same condition that you received it.

We reserve the right to accept a return.

Refunds (if applicable) :
We reserve the right to approve a refund request. We will notify you via email regarding the status of your refund upon inspecting the items that have been shipped to us.

Refunds will be remitted to you electronically within 14 business days of a refund request being approved.

Late or missing refunds (If Applicable)
If you haven’t received your refund within 21 business days of approval please contact us at tarunagsethi@gmail.com.

Sale items (If Applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (If Applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tarunagsethi@gmail.com and send your item to: 302 Mystique Rose, East Avenue, Santa Cruz West, Mumbai 400054 Mumbai Maharashtra IN 400054.

Shipping
To return your product, you should mail your product to: 302 Mystique Rose, East Avenue, Santa Cruz West, Mumbai 400054 Mumbai Maharashtra IN 400054

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over INR2000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Login Account

Already a Rubnio Customer?

Invaild email address.

6 or more characters, letters and numbers. Must contain at least one number.

Your information will nerver be shared with any third party.